| Q. |
Why should we outsource our catering? |
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| A. |
Most institutions provide many services to the aged - including medical, occupational therapy, physiotherapy, etc. Catering is an integral part of the resident’s total quality care and it is also one of the most personal and expensive services to provide.
Aged Care Hospitality Services are specialists in providing top quality nutritious meals - freshly prepared daily on location. We provide all of your catering needs at a fixed price using qualified chefs. |
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| Q. |
Will I retain control of my kitchen? |
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| A. |
Yes. All chefs employed by Aged Care Hospitality Services are required to liaise with the Institution’s Manager and Director of Nursing at each location to create a personal rapport with all relevant stakeholders. This includes not only the manager and their staff, but also the residents and their families.
As an outsourced service, it is important to us that our employees embrace the culture of each institution and appear seamless with the organisational structure. |
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| Q. |
What do we get? |
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| A. |
Our range of menus far surpasses the minimum standards for variety and nutrition set out by the Commonwealth Government.
Aged Care Hospitality Services provide breakfast, morning tea, lunch, afternoon tea, dinner and supper as well as snacks throughout the day. |
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| Q. |
What about cost? |
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| A. |
Aged Care Hospitality Services provide all meals – breakfast, morning tea, lunch, afternoon tea, dinner and supper as well as snacks throughout the day – at a low fixed price per resident per day. |
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| Q. |
Why should I use your chef and other staff? |
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| A. |
The only difference from employing your own chef and other staff is that there are no surprises. Our chefs are trained professionals specialising in aged care dietetics and nutrition. And of course because this is what we do, we have backup staff at all levels, so that unexpected things such as illness are able to be covered. We take out the worry.
We take out the worry. |
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| Q. |
What if we aren’t after full service, can you still help? |
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| A. |
Yes. With our buying power we are able to pass on fantastic economies of scale for all of your catering requirements, including food, cooking and preparation equipment, serving/storage and thermal ware. |
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| Q. |
Do you provide a choice of menu? |
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| A. |
Yes, absolutely. ACHS have an extensive and well-balanced range of nutritionally tested menus. We cater for all needs, including ethnic, religious, and high-care dietary requirements. |
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| Q. |
Do you meet Commonwealth Standards? |
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| A. |
Of course. At Aged Care Hospitality Services we pride ourselves on exceeding the Commonwealth Standards and providing a catering service that your residents and families will enjoy - further reinforcing the confidence in the quality of care your facility provides your clients. |
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| Q. |
How do I benefit by using ACHS? |
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| A. |
Using Aged Care Hospitality Services saves you TIME and MONEY.
We provide all catering services at a fixed price. As the price is fixed per resident, you know your costs in advance, which makes budgeting (at least for your catering services) simple.
No more paying several accounts
We understand that catering for yourself is more than the staff and food costs. You are also dealing with a multitude of suppliers, eg. Butcher, Baker, Dry Goods, Soft Drink, Fruit Juices etc. When you are dealing with all of these services directly, their prices may tend to fluctuate, making accounting and cost control more difficult. Aged Care Hospitality Services takes away the administration cost and hassle involved in monitoring and paying these separate accounts - one payment per month is where your financial responsibility ends.
No more paying catering staff salaries
Aged Care Hospitality Services provides trained staff to you, 7 days per week, without the hassle of advertising and recruiting competent people.
You no longer have to make allowances for holiday pay, leave loading, sicks days or staff resignations. Aged Care Hospitality Services assume responsibility for all this so your kitchen runs smoothly 365 days per year without the fuss of finding replacement staff. |
